Privacy Policy

Privacy Policy of the website: https://milanovaclinic.pl

We inform you that when you visit our website, available at https://milanovaclinic.pl, and our social media profiles, we may process your personal data.

We care about the security of your data and make every effort to respect your rights. We process personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter: Regulation).

Who is the Administrator of your personal data?

The administrator of your personal data is KM spółka z ograniczoną odpowiedzialnością with its registered office in Wrocław, entered into the Register of Entrepreneurs of the National Court Register by the District Court of Wrocław Fabryczna, under KRS number: 0000963438, NIP: 8943185661, REGON: 521862592, registered office address: ul. Gazowa 90/U6, 50-513 Wrocław

How can you contact the Administrator?

Contact with the Data Administrator is possible as follows:

1. by post, sending the parcel to the address of the Administrator’s medical facility: MILANOVA KM SP ZOO – ul. Gazowa 90/u6, 50-513 Wrocław
2. by e-mail to: biuro@milanovaclinic.pl
3. by phone by calling: +48 693 508 110

Data Protection

In our company, we make every effort to ensure the security of personal data, we apply procedures in accordance with the GDPR and we answer any questions related to data processing. You can contact us by sending an e-mail to: biuro@milanovaclinic.pl

On what basis and for what purpose do we process personal data?

Due to the operation of our website and our social media profiles, we process personal data for various purposes and to various extents. This mainly depends on what functionalities of the website you use and how you interact with us. Below we describe individual data processing activities.

1) Visit our website

If you visit our website, we process some of your personal data in connection with our use of cookies on the website and recording data about entering the website (logs). Therefore, we process data such as the IP address and data about the device you are using, data about the operating system, data about the Internet access service provider and statistical data about your activity on the website.

This data is processed to enable the correct display of the website and to prevent defects, as well as to prevent violations of the law, which is our legitimate interest, allowing the processing of personal data pursuant to Art. 6 section 1 letter f of the Regulation.

Additionally, our website has solutions for our marketing purposes, to analyze traffic on our website and create statistics in this regard. They are based on the Google Analytics service.

In the case of personal data processed in connection with our use of non-technical cookies, the legal basis for the processing of this data is the provision of Art. 6 section 1 letter a of the Regulation, according to which the processing of personal data is possible when the data subject has consented to the processing of his or her personal data for one or more specific purposes. These files are used to control traffic on our website, create statistics on the use of the website by its users, and undertake marketing activities. Consent is completely voluntary, but failure to provide data may prevent or hinder us from adapting the operation of the website to your needs, including presenting you with personalized marketing materials.

Consent to the use of cookies (other than technical ones) is made by making a selection in the window that appears after entering the website – the User has the right to select the range of cookies that may be active as part of his activity on the website. You can also manage cookies on your device within your browser settings.

2) Contact via the details provided on the website

When you use the contact form on our website and send us a message or contact us by phone or e-mail, using the contact details provided on the website, we process your personal data (contained in the content of the form, e-mail). e-mail or provided during a telephone conversation) in order to answer your question and contact you. This also applies when you use the opportunity to write to us via Messenger, Instagram or LinkedIn.

The necessity of data processing in order to answer your question and contact you constitutes our legitimate interest, and the legal basis for data processing in this respect is the provision of Art. 6 section 1 letter f) of the Regulation.

3) Conducting marketing activities

In connection with the operation of our website and our profiles on social media, such as Facebook, Instagram and LinkedIn, we may target paid advertisements to users. We do this using services such as Google Ads and Facebook, including Facebook Piksel. Advertisements may be targeted based on general information that is collected by the providers of the services indicated above, such as place of residence or the fact that you have previously visited our website or our fan page/social media account. We do not use detailed information about you to send marketing messages to you and we do not process data in such a way that it could result in automated decision-making or significantly influence your person.

Displaying marketing messages, including advertisements, constitutes our legitimate interest as a data controller, and the legal basis for data processing in this respect is the provision of Art. 6 section 1 letter f) of the Regulation.

4) Signing up for the mailing list

If you subscribe to our mailing list, the legal basis for the processing of personal data in this respect is your consent. Consequently, we process your personal data pursuant to Art. 6 section 1 point a) of the Regulation, which states that data processing is permitted when the data subject has consented to the processing of his or her personal data for one or more specific purposes.

5) Visiting our social media profiles

We have a fan page on social media such as Facebook, Instagram or LindkedIn. If you visit these profiles, we may also process your personal data. This also happens in connection with, for example, leaving likes or comments under our entries or writing us private messages. In this respect, we process your personal data as an administrator, and the legal basis for data processing is our legitimate interest, i.e. the need to process data in connection with running social media profiles. Therefore, the basis for data processing is the provision of Art. 6 section 1 letter f) of the Regulation.

Notwithstanding the above, personal data that is processed within Facebook or Instagram is also processed by Meta Platforms Ireland Limited and related companies, as well as LinkedIn Corporation and related entities – they act as a separate personal data controller in this respect. If you want to exercise your rights arising from the provisions of the Regulation, you can contact us or directly the owners of the above-mentioned entities. social media (contact details are included in the privacy policies of these entities) – if you contact us, we will inform you about the information to which we have access, and we can additionally support you in forwarding your question directly to the above-mentioned entities. entities.

Who may your personal data be shared with?

In order to properly provide our services, we use the help of some third parties. Therefore, the personal data you provide may be transferred to the entity providing website hosting services to us.

Additionally, in connection with the use of our website, we may transfer your personal data to:

• Google Ireland Limited – this entity has access to personal data that we process in connection with creating statistics on the use of our website and displaying advertisements as part of the Google search engine. This entity is a subsidiary of Google LLC based in California, USA. Any transfer of personal data to the USA may take place on the basis of Standard Contractual Clauses, i.e. a special contract, the template of which has been approved by the European Commission,
• Meta Platforms Ireland Limited – this entity processes personal data in connection with visiting our fanpage on Facebook, Instagram or contacting us via the Messenger application. This entity is a subsidiary of Meta Platforms based in Menlo Park, California, USA. Any transfer of personal data to the USA may take place on the basis of Standard Contractual Clauses, i.e. a special contract, the template of which has been approved by the European Commission,
• LinkedIn Corporation based in Sunnyvale, California, USA and related entities – these entities process personal data in connection with visiting our profile on LinkedIn; any transfer of personal data to the USA may take place on the basis of Standard Contractual Clauses, i.e. a special contract, the template of which has been approved by the European Commission.
• An entity that provides e-mail hosting services to us – if you decide to send us an e-mail or use the contact form, the data contained in the message may be processed using the services of this entity.

Duration of storage of personal data

We try to store your personal data only as long as we actually need it – after that time we delete it. Therefore, we can inform you that:

1. if you are a person who has entered our website, we process your personal data as long as you use the website and for a period of up to one year after leaving it,
2. if you are a person who wrote to us using the contact form on our website, contacted us by phone or e-mail – we process your personal data for as long as the contact between us and you lasts. After its completion and after 3 months, we delete the personal data obtained in this way, unless further storage of your data is justified for another purpose,
3. if you have consented to the processing of personal data (e.g. by subscribing to the newsletter, we process data until you withdraw this consent or cease to carry out the activities in connection with which such consent was collected,
4. if you are a person who visited our profile on social media, left a like or comment under a post on social media or wrote to us via the Messenger application, we process your data as long as our profile exists on a given social networking site, but no longer than for the time that you are a user of such a portal.

What rights do I have in connection with the processing of my personal data?

In connection with the processing of your personal data, under the terms of the Regulation, you have the rights to:

1. request access to your personal data,
2. request rectification of your personal data,
3. request the deletion of your personal data,
4. request to limit the processing of your personal data,
5. transfer of your personal data, to the extent that data processing is based on consent,
6. object to the processing of your personal data, to the extent that the processing is based on the legitimate interest of the administrator (Article 6(1)(f) of the Regulation),
7. to the extent that data processing is based on consent – withdrawal of consent at any time, which will not affect the correctness of data processing before the consent is withdrawn,
8. submit a complaint to the supervisory authority – the President of the Data Protection Office

We do not process your personal data for the purpose of automated decision-making based on profiling. Possible targeting of advertisements via social networking sites may be based only on general criteria and does not involve decision-making.

Cookies

Due to the fact that you visit our website, our cookies may be saved on your device. Cookies are small files that enable or facilitate the use of certain website functions. They may be saved on your device directly by us or by third parties with whom we cooperate. As part of the use of cookies, we may process your personal data, in particular such as the IP address, the history of your use of the application or website, or information about the device or software you use. On our website, we also use other technologies similar to cookies to optimize their operation, in connection with which personal data may be processed. If we refer to cookies in this policy, we also mean technologies similar to cookies. Cookies are used to control traffic on our website, create statistics on the use of the website by its users, undertake marketing activities, prevent errors and technical failures, ensure website security and prevent abuses and violations of the law.

Session cookies: are stored on your device while you are using our website (they are deleted when you close your browser). Session cookies enable proper use of our website. Blocking them may result in errors or the inability to use our website or application.

Persistent cookies: are stored on your device until you delete them. They are used to analyze traffic on our website and to link your presence on the website with the social networking sites you use. We make every effort to use only the services of entities that guarantee the security of your device, software and your data. This also applies to cookies used by these entities.

Please remember that if you restrict the use of cookies, the use of individual services provided by us may be limited and, in some cases, impossible.